The Key Risk Difference

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The Key Risk Difference...Value and Service for Traditional Insurance Clients.

Through an ongoing commitment to innovation, continuous improvement and education, our mission is to enrich each client’s risk management strategies by creating and executing comprehensive solutions proven to protect people, support business, and exceed expectations.


An Innovative Approach to Risk Management...

When it comes to service in the workers compensation industry, Key Risk is changing the standard. Essentials is Key Risk's innovative approach to risk management that provides a dedicated risk management services to all businesses insured by Key Risk - small, medium, and large. All employers supported by Key Risk are provided complimentary access to Essentials safety and risk management resources.




Specializing in Workers Compensation Claims Management

Key Risk claim professionals truly understand the challenges and opportunities employers face as well as the market trends and legislation specific to each of the states in which we operate. We limit caseloads so that our claim professionals can manage the specific accounts assigned to them more effectively. Our team is solutions-driven and dedicated to assisting each injured worker throughout the entire claim process.

Our Managed Care unit supports our CompCareLX layered network of medical providers and pharmacies. Nurse case managers are available to collaborate with the medical provider, employer, and claim professional to ensure a successful return to work for the injured employee.

For employers supported by Key Risk, there are four options to report a workers compensation claim, this includes: online via MasterKey Connects® our state-of-the-art risk management information platform, by phone through our 24-Hour Client Service Call Center, or by fax or email. Be sure to explore some of our claims and managed care resources.


Local Presence

Our local presence and industry focused expertise in workers compensation allows us to optimize opportunities for employers and provide solutions specific to the needs of their business. Key Risk operates as an insurance company and third-party administrator from its headquarters in Greensboro, NC, and through regional offices and territory-focused staff located in our core states. Additionally, Key Risk offers solutions for specialty industries including temporary staffing and USL&H employers nationwide.



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