The Key Risk Difference
Value. You should expect nothing less from your workers compensation program — and Key Risk is committed to just that. Check out some of our policyholder and agent testimonials below to see what people are saying about the Key Risk difference.
What Our Customers Say
“One of the things that I think I really value about Key Risk is the fact that, from a claims standpoint, they are truly concerned about the wellbeing of the injured employee and that is kind of invaluable. We feel like we have created a better program, better coverage, better pricing and better service.”
“The Key Risk partnership is the best insurance relationship we have experienced in 25+ years! They work with us to be better both before and after an accident occurs. In the event of an accident, Key Risk manages the claim as if they were an extension of us. The strategies they pursue let us know that we share the same objectives throughout the claims process.”
“Key Risk is a joy to work with! We needed to vet and add a new physician provider to one of our client’s Employee Choice of Physician form and we really needed a quick, same-day turnaround. Key Risk got to this in about an hour and quickly sent the revised form that we needed. Their fast response to our almost immediate need was greatly appreciated!”
“I am grateful to know I have Key Risk to rely on for professional guidance with our workforce safety. Having the experience and expertise to guide us through proper training, preventative measures, and handling any level of claim is invaluable. They have been a great asset for us, helping with the guidance and verification of information. It is such a relief to have the security of experience working for us!”
“Key Risk consistently exceeds my expectations! Working with them has been an absolute pleasure and I greatly appreciate all of the work they do for my business each and every day. They are so responsive and I feel confident knowing that I can contact them at any time. I have also received great feedback from my staff in regards to their empathy, responsiveness and willingness to assist.”
“The main reason we continue to renew our workers comp policy with Key Risk is because of their stellar claims management! They respond quickly to any question I have and are very accessible. Key Risk’s claims management department is an all star team and I’ll partner with them any day. I appreciate what you do and how you do it in real time. I do not take this for granted!”
“I have 100% confidence in our partnership with Key Risk. They consistently go above and beyond to make sure we are receiving the guidance and care we’ve entrusted them with. Their seamless handling of all risk-related and safety logistics help me focus on other areas of our business. I’m grateful for their expertise, professionalism, and responsiveness.”
“In my professional opinion, Key Risk is the premier monoline WC carrier in our region. Their service platform is superior to all of their competitors. We have been able to win and retain accounts based on the Claims Management and Loss Control resources offered by Key Risk. Our clients are grateful for the Key Risk service model.”
“Our experience with Key Risk has been very positive. They respond quickly to our employees’ claims and arrange for necessary medical treatment all the while managing the process to minimize costs. I especially like their VirtualMD+ option whereby employees can speak to a doctor to determine if an office visit is necessary.”
“We moved to Key Risk as our Worker’s Comp in 2022 and the transition was managed seamlessly. Reporting claims on the Key Risk website is easy and adjustors are quickly assigned to each claim. Adjustors are responsive and knowledgeable. The communication by adjustors with the claimants has been quick which means I don’t have to act as the middle person during a claim.”
“Key Risk adjusters are extremely responsive and customer service oriented. I worked over the past 25 years with numerous worker’s comp insurance providers and they are by far the best.”
“Key Risk is so easy to work with and they truly aim please their customers. I love the pay as go billing option which eliminates overpayments and as a business owner, it’s nice to hang on to your cash.”
“I can truly say that my medical only adjuster jumps right on everything I send to her at any time with a question or problem I hear immediately back from her. She is great about follow up for me and responds very quickly as needed."
“In my professional opinion, Key Risk is the premier monoline WC carrier in our region. Their service platform is superior to all of their competitors. We have been able to win and retain accounts based on the Claims Management and Loss Control resources offered by Key Risk. Our clients are grateful for the Key Risk service model.”
“I can’t express how pleased I have been using the Virtual MD service. The process keeps employees honest. Employees report their own claims and medical treatment begins immediately. Employees do not have time to craft their story, search for an attorney, or doctor shop. This has greatly reduced our number of claims, which also seem to be closing more quickly. I highly recommend Virtual MD and would never want to manage worker’s compensation claims without it.”